The COMPUTERLINKS Professional Services cover a multitude of current requirements in the market:
- Hardware Services: replacement of hardware within guaranteed replacement or recovery times, with the option of suport from an on-site engineer
- Premium Support Services: non-manufacture-specific support for technical queries and problems related to software products with defined service level aggreements (SLAs).
- Managed Services: Operation of central management tasks and individual log data analyses, including reporting, in four highavailability computing centres
- Consulting Services: - On-site installation support and project support by IT-experts - Security checks to screen networks for security loopholes and vulnerabilities